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Defusing the impact of geopolitical tensions

By James Norman, International business development director Over the past year, countries around the world have dealt with wars, coming out of a global pandemic, a legacy of Brexit, and fuel and food security threats. These factors have and will continue to affect risk — causing shocks on global supply chainsand everyday life. Significant shifts in […]
March 30, 2023
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Getting ahead of marine liability risks

by Roeland Kort, expert major and complex loss & marine surveyor and Michael Aupperlee, marine surveyor When goods and machinery are produced on one side of the world and shipped to another, challenges arise. After a loss, there are documents to review, shipping regulations to navigate and liability issues to uncover. Whether a company is […]
March 29, 2023
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Inflation and the current claims landscape

By Max Koonce, chief claims officer, and David Guaragna, SVP, operations Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflation squeezes workers’ compensation Price inflation in both medical care and […]
March 13, 2023
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Product recall: anticipating crisis management and protecting your brand

By Julie Ross – international business development director, brand protection, Sedgwick International and guest author: Juliette VOGEL – Lawyer, Paris Bar and partner, HMN & Partners Lisez ceci en français. The transformation of economic activities throughout the last 25 years has been driven by multiple factors: changes in legislation, technological advances, changes in consumer habits […]
February 08, 2023
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Inflation, supply delays and shortages: the impact on claims

Lisez ceci en français. Today, repairs after a property loss are more expensive and complex than ever before. COVID is still present, causing delays in production and deliveries. The war in Ukraine has led to challenges supplying various sectors, such as agriculture for grain and fertilizer. As we all witness the effects of inflation, supply […]
January 27, 2023
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Imagine 23: highlighting industry trends for the year ahead

By Kathy Tazic, managing director client services Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk management and human resource professionals, brokers and carriers should watch throughout the year. Imagine […]
January 24, 2023
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Global supply chain disruptions: anticipating future challenges and taking early action

My Carlos Mantecas, MBA, engineer, marine surveyor and director of marine and transportation Read this in Spanish. Companies around the world felt the last several years impact of COVID-19, geopolitical conflicts, delays and inflation. To conduct business as usual, they had to contend with these unruly factors and find ways to adapt their operations, especially […]
January 17, 2023
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Interrupción de las cadenas de suministro globales: actuar y anticiparse a los retos futuros

By Carlos Mantecas, MBA, engineer, marine surveyor and director of marine and transportation lee esto en ingles Empresas de todo el mundo sintieron en los últimos años el impacto del COVID-19, los conflictos geopolíticos, los retrasos y la inflación. Para llevar a cabo su actividad con normalidad, tuvieron que hacer frente a estos factores y […]
January 17, 2023
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Business continuity in an unpredictable world

By David Berrey, chief compliance officer Our complex global economy is fraught with uncertainty. Companies today must contend with numerous factors beyond their control that jeopardize their ability to conduct business as usual. The past few years have brought new levels of volatility to an already unpredictable operating environment. Here, I will explore a few […]
December 13, 2022
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Uw bedrijfsverzekering vernieuwen in turbulente tijden

By Bart Oversier – major and complex loss adjuster Read the English version. In de recente economisch uitdagende tijden rond COVID-19 hadden maatregelen om de verspreiding van COVID-19 tegen te gaan een negatief effect op de omzetontwikkeling van ondernemers wereldwijd. Tijdens lockdown-periodes organiseerde de Nederlandse overheid hulp om het risico te beperken dat bedrijven massaal […]
December 05, 2022
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Renewing your business insurance policy during turbulent times

By Bart Oversier – major and complex loss adjuster Lees de Nederlandse versie. Amid economically challenging times, measures to combat the spread of COVID-19 negatively impacted sales for entrepreneurs worldwide. During lockdown periods, the Netherlands government organized assistance to mitigate the risk of companies falling over en masse — the most important initiative being the […]
December 05, 2022
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FERMA recap: looking at new and unanticipated risks

By Tobias Walter, chief executive officer, Sedgwick Germany; Stewart Steel, chief executive officer, Sedgwick Europe Middle East & Africa; Caroline BRUN, directrice commerciale et marketing, Sedgwick France; James Norman, business development director, Sedgwick International; Jeroen Fröhlich, chief executive officer, Netherlands, Sedgwick International Last month, several of our experts attended the FERMA Forum in Copenhagen. The […]
November 24, 2022
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The spooky side of recalls

By Chris Harvey, VP, crisis solution It’s the time of year, the spooky atmosphere of Halloween is in the air. And while ghosts, vampires and monsters are creepy enough, there’s one thing that can truly send a chill up your spine — poorly managed recalls. Regardless of whether a product is new to market or […]
October 31, 2022
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Supply chain reaction

By Graeme Blackie, Head of marine and specialty development This article was originally published in the October edition of stronger, the ALARM journal. ALARM is a not-for-profit membership association that has supported risk management professionals for over 30 years. They provide members with outstanding support to achieve professional excellence, including education, training, guidance, networking, and industry recognition […]
October 19, 2022
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Spotlight: Supply chain claims in product recalls: Maximize your recovery of losses

By guest author: David Kidman Foreword by Julie Ross, international business development director at Sedgwick: Welcome to the latest edition of Spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisis communications experts across industries – on issues that have the potential to influence […]
October 13, 2022
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Sedgwick hosts residential builder forum in Australia

Panelists deliver dynamic insights into the current construction market conditions today and next 10 years SYDNEY, 12 October 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions hosted an industry forum for residential builders and the broader industry in Sydney on Tuesday, 11 October. As a leader in the home warranty […]
October 11, 2022
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Expand your view at the Residential Builders Forum

By James McIntosh – national manager, technical services and Paul Riches – manager, building consultancy division There is no portion of the construction industry that is immune to the trade and material supply challenges. The issues are widespread across all sectors of the domestic, commercial and infrastructure/civil markets. During the Residential Builders Forum, an array of […]
October 04, 2022
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The rise of e-scooters and electric vehicles: What does it mean for the claims industry?

By Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice As transportation technology progresses, issues of safety, fraud and liability will need continuous monitoring to match the changing landscape. Electric scooters (or e-scooters) are now a familiar sight on UK streets but are new enough that safety and legal […]
August 30, 2022
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European recalls decline 2.4% overall in the first quarter of 2022

By Chris Occleshaw, recall consultant Even as many countries eased pandemic-related restrictions, recent events have introduced a new host of challenges and risks for the five key industries surveyed in our latest edition of the European Recall Index report. Our report includes analysis of recall data from Q1 2022 across 5 key industries: automotive, consumer product, food […]
June 28, 2022
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With the FDA’s latest recall guidance, mock recalls are now a must

By Ryan Gooley As COVID-19 begins to subside, the U.S. Food and Drug Administration (FDA), like other federal agencies is shifting its focus away from the pandemic and back toward more routine issues. As an example, the FDA recently published its final guidance outlining steps companies should take to develop recall policies and procedures that […]
April 18, 2022
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The European Commission may be ready to subsidise the semiconductor industry

By Julie Ross, International business development director The global semiconductor shortage has plagued many industries and frustrated consumers for the best part of two years. To avert future shortages, the European Union (EU) has now joined the ranks of several countries in introducing legislation to shore up their semiconductor production. The European Commission recently introduced […]
March 15, 2022
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European recalls rose in 2021 despite COVID-19 disruptions

By Julie Ross, International business development director and Luke Evans, business development manager As we enter the third calendar year of the COVID-19 pandemic, regulators are adapting to the “new normal.” As reported in our latest edition of the recall index report, product recalls rose by over a quarter (25.5%) across key European industries in 2021 […]
March 11, 2022
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Recall index sees lingering COVID-19 challenges for all key industries in 2022

By Chris Harvey, VP, crisis solution While regulators and business leaders enter the third calendar year of COVID-19, some new challenges are emerging atop the lingering supply chain and service issues brought on by the pandemic. The Biden administration continues to push for more consumer safeguards as medical device recalls rise and regulators consider stricter […]
March 04, 2022
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Collapsible shipping containers are making waves in the marine industry

By Ronnie Adcock, senior vice president and Darin N. Miller, national marine manager While the marine industry is not historically known for being early adopters of new equipment or processes, market needs and business circumstances have come together to highlight one innovation worth keeping an eye on: collapsible shipping containers. ­­­ A costly challenge One […]
February 03, 2022
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Q3 2021 recalls signal a return to pre-pandemic levels

By Julie Ross, International business development director As we emerge from one of the most turbulent and uncertain times in recent history, consumers are eager for a return to normal and economists are predicting a boom as we approach the holiday season. But with so much uncertainty still ahead, it seems the only thing we […]
December 08, 2021
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The holiday supply chain: 5 marine insights

By Ronnie Adcock, senior vice president and Darin N. Miller, NAMS-CMS, national marine manager, senior surveyor Santa isn’t the only one experiencing fulfillment issues this time of year. Cargo ships floating off the coast, a lack of shipping containers, a shortage of truck drivers, and COVID-related restrictions are impacting individuals and organizations across the globe. […]
December 06, 2021
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Increase in food fraud poses a risk for product recall carriers

Andrew Robinson, global head of product liability & recall, provides commentary in this Insurance Day article. Click here to read the PDF version.
December 02, 2021
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The real fall out from fakes

By Mark Buckingham, recall advisor With toys, clothing, medicine, motor parts and food all being pirated, the public is facing a growing global health risk when it comes to counterfeit products. Whilst fake goods often seem like an attractive bargain, they can be dangerous and hold links with organised crime. It is now estimated that 6.8% […]
November 09, 2021
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UK announcement sends shockwaves across European supply chain

Recalls of consumer products reached a total of 73 by 21 December against only one professional product this month according to RAPEX, the EU’s rapid alert system for dangerous non-food products. Among the items were chemical products (4), childcare items (5), clothing (5), electricals and lighting equipment (11), jewellery (1), laser pointers (3), motor vehicles […]
December 23, 2020
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