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Eye drops become latest OTC product impacted by recalls

By Matt Walker, recall advisor The healthcare industry is changing to accommodate more modern demands, particularly those of patients who choose to self-treat. Over-the-counter (OTC) medications have risen in popularity recently, as patients increasingly seek more flexibility to take charge of their own health. For years, the U.S. Food and Drug Administration (FDA) has collaborated […]
March 28, 2023
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European product recalls increased in 2022, with heightened regulatory activity expected in 2023

Written by Chris Occleshaw, recall consultant According to Sedgwick’s 2023 State of the Nation Recall Index report, product recalls in five key European sectors increased in 2022 for the second consecutive year. The 10,545 recall events in 2022 represent a 4.3% increase over 2021 numbers for the automotive, consumer product, food and beverage, pharmaceutical, and […]
March 17, 2023
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Property disrepair claims – An awakening

by Nigel Lambert, liability technical and audit manager The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communities who have published their response. Rising awareness The Housing Ombudsman sent […]
March 07, 2023
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Gaining confidence in compliance

By David Stills, senior vice president, carrier and risk practice In a world of constant change and evolving challenges, risks are more interconnected than ever. Considering the speed at which news travels, the heavy focus on environmental, social and governance (ESG), and the daunting geopolitical environment, organizations must be acutely aware of the changes, as well […]
March 07, 2023
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U.S. regulatory agencies prioritize child safety in consumer products

By Chris Harvey, VP, crisis solution Regulators in the United States have been moving especially quickly in the past year to implement new rules to protect children. With 2023 now well underway, companies should expect even more regulatory changes as federal agencies update their language and increase safety measures in consumer products. Safety hazards and […]
February 14, 2023
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Product recall: anticipating crisis management and protecting your brand

By Julie Ross – international business development director, brand protection, Sedgwick International and guest author: Juliette VOGEL – Lawyer, Paris Bar and partner, HMN & Partners Lisez ceci en français. The transformation of economic activities throughout the last 25 years has been driven by multiple factors: changes in legislation, technological advances, changes in consumer habits […]
February 08, 2023
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Data privacy and protection: balancing your approach to cybersecurity risk

By Eric Schmitt – chief global information security officer and Brenda G. Corey – SVP compliance & regulatory In a world increasingly concerned with privacy and protection, companies must balance their awareness of risk with compliance amid rapidly changing regulations. From a data protection standpoint, over the past 24 months, there has been an increased […]
January 27, 2023
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Business continuity in an unpredictable world

By David Berrey, chief compliance officer Our complex global economy is fraught with uncertainty. Companies today must contend with numerous factors beyond their control that jeopardize their ability to conduct business as usual. The past few years have brought new levels of volatility to an already unpredictable operating environment. Here, I will explore a few […]
December 13, 2022
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The spooky side of recalls

By Chris Harvey, VP, crisis solution It’s the time of year, the spooky atmosphere of Halloween is in the air. And while ghosts, vampires and monsters are creepy enough, there’s one thing that can truly send a chill up your spine — poorly managed recalls. Regardless of whether a product is new to market or […]
October 31, 2022
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More than 900 million units recalled in the US as enforcement activity picks up

By Chris Harvey, VP, crisis solution More than 900 million units of vehicles, food, drugs, consumer products and medical devices were recalled during the first quarter of 2022. This is the highest number recalled in a single quarter over the past 10 years, as reported in our latest edition of the U.S. Recall Index report. […]
June 24, 2022
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Electric vehicles: understanding potential exposures and mitigating claims

By Chris Frechette, vice president, liability practice Advances in battery technologies and environmental concerns continue to bolster a growing interest in the adoption of electric vehicles (EVs). With the proliferation of EVs come new challenges for insurers. Traditional models for underwriting internal combustion engine (ICE) vehicles do not translate. Values, depreciation rates, repair costs and […]
May 24, 2022
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European Commission to focus on textile industry sustainability in 2022

By Mark Buckingham, recall advisor For years, the European Commission has been working on a plan to create a circular economy for a more sustainable future. The resulting Circular Economy Action Plan (CEAP), adopted in March 2020, includes several strategic initiatives that would transform the EU system into one that further reduces pressure on natural […]
April 08, 2022
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European recalls rose in 2021 despite COVID-19 disruptions

By Julie Ross, International business development director and Luke Evans, business development manager As we enter the third calendar year of the COVID-19 pandemic, regulators are adapting to the “new normal.” As reported in our latest edition of the recall index report, product recalls rose by over a quarter (25.5%) across key European industries in 2021 […]
March 11, 2022
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Recall index sees lingering COVID-19 challenges for all key industries in 2022

By Chris Harvey, VP, crisis solution While regulators and business leaders enter the third calendar year of COVID-19, some new challenges are emerging atop the lingering supply chain and service issues brought on by the pandemic. The Biden administration continues to push for more consumer safeguards as medical device recalls rise and regulators consider stricter […]
March 04, 2022
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New EU Clinical Trial Regulation brings positive and negative changes

By Mark Buckingham, recall advisor The European Union Clinical Trial Regulation (CTR) recently came into force and introduced a unified regulatory regime that applies to all EU member states. While the goal of the CTR is to reestablish the EU’s competitiveness in the field of scientific research, the CTR also creates significant obstacles for companies […]
February 16, 2022
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Africa and insurance claims management: Building momentum

By James Norman, International business development director With a young population, strong human capital and large regional insurance hubs, the potential of the African insurance sector is well known. As the second fastest growing insurance market behind Latin America, it has a landscape all its own with established local, regional and international players. But the […]
December 16, 2021
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The further we go, the closer we get: Moving ahead in workers’ compensation

By Scott Westman, senior vice president, casualty operations The further we get from the start of the pandemic, the more permanent the changes to the world of workers’ compensation become. New industry players have been introduced, business needs have been refined and program practices have evolved. Those who found ways to pivot quickly — while […]
December 10, 2021
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Spotlight: Product safety compliance across North American borders

By guest authors: William Troutman, Kate Findlay and Hernan Gonzalez Foreword by Jeremy Schutz, director of business development at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisis communications experts across industries — on issues that […]
November 19, 2021
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COVID-19 is still impacting recall trends across Europe

By Luke Evans While there’s light at the end of the COVID-19 tunnel and consumers anticipate a return to normal, ‘business-as-usual’ is still a long way off, as reported in our 2021 Recall Index report. Essential reading for manufacturers and retailers seeking impartial and reliable perspectives on past, present and future product safety trends, the index […]
September 13, 2021
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Stricter regulatory enforcement ahead for all industries in 2021 and 2022

by Chris Harvey, VP crisis solution As regulators, businesses and organizations emerge from the global pandemic, each is struggling to find its path to a new “new normal.” Most are finding it’s a rocky path. Significant questions and uncertainty persist, and reputational risks to companies across all sectors are at an all-time high as consumer […]
September 10, 2021
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