By Andrew Cavan, director, head of major and complex loss (North) As reported in the Financial Times, on 31 August 2022, the head of one of the world’s largest building materials companies confirmed that he’s seeing a ‘second wave of cost increases’ following the surge in gas prices. Spiralling energy prices are just the latest addition […]

by Nigel Lambert, liability technical and audit manager The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communities who have published their response. Rising awareness The Housing Ombudsman sent […]

Lisez ceci en français. Today, repairs after a property loss are more expensive and complex than ever before. COVID is still present, causing delays in production and deliveries. The war in Ukraine has led to challenges supplying various sectors, such as agriculture for grain and fertilizer. As we all witness the effects of inflation, supply […]

By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) In the last five years, cover for claim preparation costs has been written into policies more frequently. Prior to this policy cover expansion, the cost of the appointed loss assessor or brokers’ in-house claims specialist would be paid for by the […]

By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) In the last five years, cover for claim preparation costs has been written into policies more frequently. Prior to this policy cover expansion, the cost of the appointed loss assessor or brokers’ in-house claims specialist would be paid for by the […]

Subsidence claims can be expensive and time consuming to manage, often taking up to a year or more to resolve. However, the ability to track building geometry from space is edging closer, and this will mean insurers and claims management companies can collect reliable historical and current property movement data more quickly, easily and cheaply. […]

By Tobias Walter, chief executive officer, Sedgwick Germany; Stewart Steel, chief executive officer, Sedgwick Europe Middle East & Africa; Caroline BRUN, directrice commerciale et marketing, Sedgwick France; James Norman, business development director, Sedgwick International; Jeroen Fröhlich, chief executive officer, Netherlands, Sedgwick International Last month, several of our experts attended the FERMA Forum in Copenhagen. The […]

By Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland If we’ve learned anything from the past few years, it’s to expect the unexpected. Illness can strike at any moment. Accidents happen. Flights are delayed or canceled without warning. Luggage might not arrive at its intended destination. Supply chain disruptions mean products aren’t always […]

By Mark Canthal, B.Sc. (Agr.), CR – manager, building consulting services, Western Canada RIA Certified Restorer and Gary Gardner, BA CIP – senior vice president, national sales, Canada Lisez ceci en français During the RIMS Canada conference, an array of risk managers will come together to discuss potential exposures and upcoming trends. Whether a full transfer […]

By Jon Mainwaring, client director, home emergency, UK From 2025, gas boilers will be vetoed from new homes in the United Kingdom and replaced with more environmentally friendly alternatives, such as air source heat pumps (ASHP) or hydrogen systems. It’s reported that around 47,000 heat pumps were installed in private and social housing in the UK over […]

By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) While it’s not a new concept, crowdfunding — raising funds through groups of people online — continues to draw the interest of many. This practice allows individuals to give to a member of their community, a business or a cause they’re […]

By Tai Batchelor, head of liability, New Zealand For loss adjusters handling service and repairs claims, how relevant are terms and conditions (T&C) when enquiring with an insured? In NZ, loss adjusters involved in service and repair liability claims typically come from a mechanical or motor vehicle assessment/claims background. Whilst mechanical knowledge and an understanding of […]

By Chris Frechette, vice president, liability practice Advances in battery technologies and environmental concerns continue to bolster a growing interest in the adoption of electric vehicles (EVs). With the proliferation of EVs come new challenges for insurers. Traditional models for underwriting internal combustion engine (ICE) vehicles do not translate. Values, depreciation rates, repair costs and […]

By Martha McGorman, MCL adjuster All too often, we see claims where an insufficient Maximum Indemnity Period (MIP) has been set — resulting in serious consequences related to the recovery of the policyholder’s business. When the MIP — known as the time interval for insurance support after an incident — is assigned, it means that […]

By Andrew Bone, ACILA, Dip CII, chartered loss adjuster, MCL, New Zealand Nearly one year ago, an Auckland-based manufacturer experienced a major fire that had a devastating impact. With the business, brand and the livelihoods of 50 employees at stake, the range of immediate concerns and challenges went beyond anything the company had ever faced […]

By Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liability Landowners, developers, local authorities and government agencies can’t ignore the evidence of increasing flooding incidents. Nor can they abrogate responsibilities to insurers for the subsequent costs. The challenges related to flood claims and rights of recovery are ongoing, but […]

By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) Nearly five years after the Grenfell Tower fire in London, hundreds of thousands of homeowners and leaseholders are still living in potentially dangerous buildings. Billions have been invested in building safety, including government assistance and privately funded schemes to replace unsafe […]

By James Norman, International business development director African insurers are constantly evolving best practices to ensure they further adopt international insurance principles, stay compliant with changing regulations and leverage opportunities to grow — whether that be through International Finance Reporting Standards (IFRS) or International Association of Insurance Supervisors (IAIS) standards. The acceleration within large, emerging […]

By Skot Penfold, Head of building consultancy services When it comes to construction projects, insurer clients want overall control without compromising efficiency or increasing spend. Previously, any major property damage claim could involve various external building consultants — with different methods and conflicting ideas about the right plan of action. The best way to ensure […]

By Meg Rothenberg, Director of premium audit Regardless of your role, industry or expertise — the stress of the past nearly two years has changed the way we communicate. As our personal and professional needs evolve, it can take time to adjust to new technologies and methods of communication. The audit sector has experienced this […]